FAQs
Shipping and Delivery
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Q. |
How long will it take for my order to ship? |
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A. |
Orders typically ship within 1-2 business days. |
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Q. |
Where can I track my order? |
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A. |
You can track your order using the tracking number provided in your dispatch email. |
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Q. |
Is there a minimum order amount? |
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A. |
No, there is no minimum order amount. |
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Q. |
What payment methods do you accept? |
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A. |
We accept Visa, MasterCard, American Express, and PayPal. |
Returns and Refunds |
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Do you accept returns? |
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A. |
Yes, we accept returns for most items within 14 days of purchase. |
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Q. |
What is your Return Policy? |
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A. |
Please refer to our Return Policy for details. |
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Q. |
How do I initiate a return? |
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To initiate a return, please contact us at moreinfo@atlascables.com. |
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Q. |
Will I receive a refund for my return? |
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A. |
Yes, you will receive a refund within 3-5 business days after the product was returned. |
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Q. |
How can I contact customer service? |
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You can contact us at moreinfo@atlascables.com. |
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Q. |
What are your business hours? |
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Our business hours are Monday through Friday, 8:30 - 16:30 GMT. |
Other |
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Q. |
Do you offer business-to-business (B2B) services? |
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A. |
Yes, we offer B2B services to businesses of all sizes. Please contact moreinfo@atlascables.com for more information. |
Services |
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Q. |
How does Fit a Plug work? |
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A. |
If you already have or just bought a second-hand Atlas Cable, this gives you the option to terminate it to your system specifications. Here's how it works:
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